Returns & Exchanges
At Son of Oak Game Studio, we want you to be fully satisfied with your tabletop adventures; if your order arrives damaged or incomplete, you may return it within 30 days of delivery for a full refund or replacement.
Initiate Your Request
Contact our support team with your order number and a brief explanation of why you wish to return the item.
Prepare the Package
Securely pack the items in their original packaging, ensuring all books, cards, and accessories are included and protected.
Ship the Items
Affix the provided return shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing